1. Brief Overview of Course

The Concept of Conflict: Definitions of conflict, Constructive and Destructive angle to understanding Conflict. Causes of Conflict: Contradicting Value Systems, Competition for scarce resources, Psychological needs of people, Perception (self, others, circumstances, interests), Manipulation of information. Conflict Handling Style: Avoidance, Confrontation, Role-Playing, Third- Party decision making, Joint Problem solving, Compromising.  The life angle of conflict: From Organisation- transformation. The Concept of Peace: Definition of Concept; Peacemaking, Peace keeping. Power and Conflict; Types of Power: Expert Power, Referent Power, Legitimate Power, Reward power, Coercive Power.